Privacy Policy

About Privacy Policy

Privacy Policy

Pcarwash is owned and operated by. Online Carwash Services Limited. We value your privacy and have adopted the privacy policy.

INFORMATION WE COLLECT

Upon registration with us, a user profile is developed to further customize the user’s Experience. The current required data fields are: 1. Name 2. Email Address 3. Password 4. Mobile Number 5. Gender 6. Mpesa Number 7. Your Location In addition, tracking information is collected as you navigate through our mobile application (“the App”), our Online carwash services at www.Pcarwash.co.ke (“the Site”), or use our service (“the Service”) to schedule car wash services, including, but not limited to geographic areas. We also collect device type and unique identifier when you use the App, we use this information for the sole purpose of providing you with the most up to date application and features. We will not share this information with third parties for any purpose and will only use this information for the sole purpose of fulfilling your request. You may at any time no longer allow our application to use your location by turning this off at the device level. To help us serve your needs better, we use "cookies" to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies can be disabled or controlled by setting a preference within your web browser.

HOW WE USE YOUR INFORMATION

Our primary goal in collecting information is to provide you with an enhanced experience when using the App, the Site and the Services. We use this information to closely monitor which features of the App, the Site, and the Services are used most, to allow you to view your appointment history, store any other on a secure page, view any promotions we may currently be running, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources. We use the mobile information collected so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases marketing purposes. We use the MPESA information you provide us to bill you for services. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.

OUR DISCLOSURE OF YOUR INFORMATION

We do not sell, share, rent or trade your personal information or geo-location information other than as disclosed within this privacy policy. We may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services. We may employ third party companies and individuals to facilitate our Services, to provide the Services on our behalf, to process payment, provide customer support, provide geo-location information to, to host our job application form, to perform Online carwash services-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the features of the Site or the App) or to assist us in analyzing how our App, Site, and Service are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also provide personal information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications by contacting those third parties directly. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on the App or the Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. We use a third-party hosting provider who hosts our support section of the site. Information collected within this section of the site is governed by our privacy policy. Our third-party service provider does not have access to this information. Access to Personal Information If your personal information changes, you may correct, delete inaccuracies, or amend it by making the change on our member information page or by emailing us at info@pcarwash.com We also collect device type and unique identifier when you use the App, we use this information for the sole purpose of providing you with the most up to date application and features. We will not share this information with third parties for any purpose and will only use this information for the sole purpose of fulfilling your request. You may at any time no longer allow our application to use your location by turning this off at the device level. If you wish to cancel your account or request that we no longer use your information to provide you Services contact us at info@pcarwash.com.