CUSTOMER SERVICE CHARTER
We commit to provide a platform that link up car owners to registered and verified carwashes to access cleaning services in a reliable and convenient manner.
WE PROMISE TO:
1. Establish a friendly long-term relationship.
2. Serve you with utmost professionalism.
3. Prioritize your feedback to enhance your experience
4. Provide a digital platform that is reliable and convenient.
WHEN EXECUTING OUR DUTIES, WE WILL;
1. Prompt in handling of queries and concerns.
2. Guarantee professional driver handling your vehicle
3. Regularly provide updates on the progress of order in progress.
4. Certify executive carwashes that meet the required standards
FOR YOUR REASSURANCE, WE WILL;
1. Ensure privacy and confidentiality of your data.
2. Set standards internally, to provide the best services.
3. Adhere to rules and regulations that governs the industry
HELP US SERVE YOU BY;
1. Providing clear instructions.
2. Offering your views, concerns and feedback.
3. Responding to our communication promptly
We envision a world where car owners have access to convenient car cleaning services.
Providing a reliable platform that connects car owners to registered and verified car cleaning services