Is Pcarwash a carwash?
Pcarwash is technology company that provides a platform where car washes and car owners are able to connect conveniently
How safe is my car?
Our drivers have a KG number plate that insures the car on transit and The App autogenerates a unique QR code for handing over the vehicle.
Who are the drivers?
These are Pcarwash employees, who are professionals, vetted and hold a proven track record..
Why should I use Pcarwash?
Busy in the office? We shall make it easy for you. In Between physical meetings? Count it done with us. Travelled long distance and tired? While freshening up, we shall shine your toy. Don’t like hanging around the carwash? Wash it on the phone. Going to church after a busy week? Leave it to us.
Payment Methods
1. This is purely a cashless system through Mpesa platform.
2. I want to cancel my order; will I be charged for cancellation? You can cancel an order free of charge up until when the carwash accepts your request. However, if you cancel when the driver has been assigned to your order and on his way to pick your car, cancellation fee will apply. If you cancel an order when the driver has already arrived to pick your car, you will be charged the driver’s convenience fee.
3. How do I get my receipt? You will receive your receipt in your email after the ordered service is completed and paid..
Incidences
1. How do I track my Order? As long as you have an order in progress you have the ability to follow your order in real times and communicate with the driver and the carwash manager
2. In case you want to change a booked order, you can call the carwash manager and communicate on the App.
Missing Personal belongings in the car?
The car owner should handle their personal belongings and they are solely reliable for any losses..
Should I tip the driver?
If you think they deserve it, why not? Our drivers are free to accept or decline tips but they should NEVER ask for it.